Case Studies

When a County Council contacted Documanagement, an innovative solution was required.

Data Protection determines that certain documents had to be made available to the public when requested, within 40 days. However they needed to be censored, or ‘redacted’, to remove certain information. The old solution of photocopying and using black stickers to redact was out-dated and help was needed. Turnaround time and confidentiality were absolutely vital.

Documanagement was appointed to provide the solution. We collect documents on a daily basis in our own vehicles and the documents are prepared and scanned as soon as they have been logged into our workflow system. The documents are then kept under lock and key until they are returned the next day.

The chosen output was to use PDF files on CDs. These are processed by our high quality OCR software to produce text-searchable files. The CDs are returned to the Council next day by hand. Using a redaction product and training supplied by Documanagement, the Council are immediately able to start their specialist task of redacting the files digitally, producing many different versions for different audiences.

The workload is drastically cut for the Council, as is the delivery time. The final product is slicker and more professional. And as a by-product, the CD can be kept at a different location to the hardcopy for disaster recovery purposes.

PDF Scanning - OCR - OCR Scanning - PDF Scanning Service - Searchable PDF